Recently, WhatsApp, the popular instant messaging app, is adding voicemail transcription capability to its app. This pokes the question of “do humans prefer to communicate in voice or text?”. Apparently, based on WhatsApp observations, people still prefer to talk when giving information (much faster, natural and on the spot). Whereas, when consuming information, text is preferred (easily seek to important parts).
Fortunately, with Nexiwave’s Voicemail Transcription service and our colleague companies/services, such as WhatsApp, the tech world can indeed offer both. With voicemails automatically transcribed into text, callers can easily leave their voice messages and receivers can easily glance through the text.
The perfect solution.